Complaints and Cases
Collect and investigate complaints about licensees from the public and other licensees
https://support.thentia.com/hc/en-us/categories/360005655191
/hc/theming_assets/01HZPFR67HXNEC8KP1BDW46W49
Thentia Cloud updates
Find out what’s new in Thentia Cloud, from our latest releases to important announcements.
custom
https://support.thentia.com/hc/en-us/categories/15364863848980
/hc/theming_assets/01HZPFR6C3BGHZBXT8SN72SGDV
Thentia Training
New to Thentia Cloud? Start here to learn the basics to ensure that you have the best experience.
custom
https://support.thentia.com/hc/en-us/categories/25490087848852
/hc/theming_assets/01JQYKGTRBRYKP2D2VN8VTGBWE
Workbench: General, Comms, Analytics & Finance
Guides for regulators to learn basic workbench interfaces.
custom
https://support.thentia.com/hc/en-us/categories/25490030195220
/hc/theming_assets/01HZPFR6MSQSAZGAMVP6T1KMP2
Workbench: Processing and Licensing
Guides for regulators to learn how to process and manage licenses.
custom
https://support.thentia.com/hc/en-us/categories/25490032579092
/hc/theming_assets/01JQYGSEHGK0EKKNGYT5R6B6XR
System Configuration
Guides for System Administrators to learn how to suport and configure your Thentia Cloud environment such as User Management, Portals, & Workbench Configurations.
custom
https://support.thentia.com/hc/en-us/categories/25490059955092
/hc/theming_assets/01JQYM3T313N6XA62HQTQQKQTH
Portal User Experience
Guides for licensees to manage their licenses and interact with regulators.
password, workbench, portal