Adding a Public Notice to a License/Registration Record using the Complaints Module

Introduction

This article outlines the process to add a Public Notice to a licensee’s/registrant's record using the Complaints module in the Workbench. Public notices are used to formally record and display regulatory or disciplinary actions associated with a registrant.

Adding a Public Notice

1. Click the module selector in the upper-right corner of the screen and open the Complaints module.
   
2. Select the menu icon, then navigate to Professional Conduct > Public Notices.
   
3. Click the Create a new record (+) icon on the toolbar.
   
4. In the New Public Notice record:
   
5. Select the Individual Licensee/Registrant and/or Business License/Registration.
   
   Select the Licensee/Registrant by typing their name into the Individual Licensee/Registration field or by using the drop-down list.
   
   And/or
   
   Select the Business License/Registration by typing the name of the business into the Business License/Registration field or by using the drop-down list. 
6. Complete all other relevant fields such as: 
   • Notice Type - Such as an Informational Notice, Conditional Limitation on License, Disciplinary Decision, etc.
   • Visible on Public Register will determine whether the Public Notice will be visible to viewers on the Public Register/Online Registry/License Verification Portal.
   • Effective Start Date
   • Scheduled Removal Date will remove the Notice from view on a specified date.
7. Click the Save icon in the toolbar to save the public notice.