Workbench dropdown options sort order: Alphabetical

Learn how dropdown fields in the workbench can be configured by Admin to list options in alphabetical order.

Notations

Only Admin will be able to configure the settings.

Please use your Sandbox environment first.
If you are happy with the changes, then apply the settings update to your Production site.

Introduction

When dropdown lists appear in the Workbench, they often appear in a seemingly random order. For example, while viewing a license application in the workbench, a system user may click on the status dropdown and find the list of statuses in a disorganized/non-helpful order.

System Configuration

Note: When the steps below are applied to your system, the configuration will be applied to all dropdown lists in the Workbench.

1. As an Admin, access the System Settings.
   

2. Access the Configuration area from the left menu.
   Then, click the "+" icon to create a new configuration option. (Create a new record)
   

3. For the Key field,** enter: thentiacloud.dropdown.sort.order
   In the Value field type: Alphabetical
   

4. Click Save to apply changes.
   

5. Refresh your browser page to view the updated list.
   Example: In the screenshot below, the Application Status list is now in alphabetical order. 
   Note: If a status has been selected in the field, as a user clicks the dropdown, the current status will be listed at the top of the list.
   
   Example: Top of the alphabetical list
   
   Example: Bottom of the alphabetical list