To ensure your payment is fully processed and your application or renewal completes correctly, you must remain on the payment confirmation page until processing finishes and then click Continue to return to the portal. Skipping this step can result in missing invoices and incomplete applications or renewals.
Steps to Follow
Submit your payment
Wait for processing to finish Do not close your browser window or navigate away while the page is loading. Processing typically takes only a few moments.
Click Continue Once the confirmation page is displayed, select Continue.
This step sends the final confirmation back to the portal.
It ensures an invoice is created
It also finalizes your application or renewal and sends the appropriate confirmation email.
Guides for System Administrators to learn how to suport and configure your Thentia Cloud environment such as User Management, Portals, & Workbench Configurations.
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