This session is required only if your organization regulates individuals.
It is the first hands-on training session designed for users, managers and system administrators of Thentia at your organization. Delegates will be logged into the training environment applicable to all customers and will complete step-by-step exercises guided by the trainer. The Individual Licensing session covers the entire application submission process for individual licenses, subsequent approval, and renewal of a license.
Objectives
Provide comprehensive training on Individual Licensing - application and renewal processes;
Complete a license application in the Application Portal as an applicant.
Review and approve an application in the Workbench, including how to communicate with applicants within the platform.
Go through the license renewal in the Licensee Portal and the Workbench.
Prerequisites
Delegates at the user level must have watched ‘Demo 1 – Introductory Overview’ and ‘Demo 2 – Introductory User Experience’ to be able to attend this session. Managers and Admin level delegates must also have watched ‘Demo 3 - Introduction for Managers and Admin’.
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