Thentia Cloud Training Journey Resources

Instructions for Registration

We are delighted to have your organization as a customer and thank you again for purchasing Thentia Cloud. To ensure that you have the best experience as we implement our platform at your organization, we have designed a training program for your employees.

You are here to register for your Thentia Cloud Learning Journey and learn about the resources available along the way. All of the information you need is on this page; please read the information carefully. 

1. Register for the standard training applicable to your organization's use of Thentia Cloud
   • You are responsible for booking yourself and your teams into the sessions.
   • Each link in the Standard Training section will direct you to an article containing a registration form along with the objectives and prerequisites for each training.
2. It is advised to watch Demos 1, 2, and 3 before attending Standard Training sessions. Use the links below to view the recordings.

Thentia Cloud Demos (Videos) 

Demo 1 Introductory Overview

This session is the start of the Training Journey. During this session you will learn about the basic functionality and purpose of Thentia Cloud. You will see the Portal site (frontend or public facing area of Thentia Cloud) and the Workbench (backend or staff area) and its modules. You will watch how an individual applies for a new license, and how that looks in the corresponding Workbench module.

Demo 2 Introductory User Experience

This session builds upon how each user, both the licensee and the regulator, experience Thentia Cloud. We will log in to relevant Portals as a licensee, broadly cover the steps for seeing records in the Workbench, and further our understanding of how the Portal and Workbench work together.

Demo 3 Introduction for Managers and Admin

This session is designed for Managers & Admins at your organization. We will demonstrate functionalities governed by your organization and normally undertaken by managers and system administrators such as task assignment, user account management, password resetting and role-based access permissions for the different parts of the platform.

Thentia Cloud Standard Training sessions

Standard Training sessions, led by instructors, cover in-depth functionalities and features of Thentia Cloud and allow delegates to have a hands-on experience of the product with exercises to do during sessions and afterward within our training environment applicable to all customers. The sessions, divided by each Portal and modules of the Workbench, are highly practical and aim to prepare you for your daily work using Thentia Cloud.

Use the links below to register for an upcoming session and view more information about each training.

(Training sessions are listed below in the recommended sequential order)

1. Individual Licensing
2. Business Licensing
3. Online Registry, Complaints and Inspections
4. Education Provider Portal and Quality Workbench Module
5. Workbench Analytics and Comms Workbench Modules
6. Governance, Security, and Finance Workbench Modules
7. Config and Workflow Workbench Modules

Ask the Training Team sessions

Optional sessions are scheduled incrementally, for trainees to ‘drop in’ with their specific questions related to training or the hands-on exercises set during sessions.

Click here to Register for an Ask the Training Team session

Workshops

Use the links below to view more information about the training and register for an upcoming session.

• Change Management Principles and Practical Considerations Workshop
• Preparing for Thentia - Project Management and Data Migration

More Information about the Thentia Training Journey

1. Our training sessions and workshops cover change management, effectiveness of regulatory functions’ workflows, understanding our project management approach, data migration preparation and all the relevant features and functionalities of our product. Attendance will equip you and your team with the relevant skills and knowledge to implement and use Thentia Cloud with confidence.
2. The purpose of this training plan is to outline the training sessions and workshops that your organization will receive. The content learned during the sessions will also help your team feel confident to conduct User Acceptance Testing (UAT) and to understand the configurations that our team will deliver as part of your requirements.