How do I keep track of newly submitted applications?

Question

As a member of agency staff responsible for processing license applications, where do I go to see applications that have been submitted recently and are waiting to be processed?

Answer

In the Thentia Cloud Workbench, you can use the All Queue Items view in the Register module to keep track of all newly submitted requests that need action, such license applications (including renewals, reinstatements, and status changes), document requests, name change requests, and more.

In the Register module, you can also click the   Menu button to open the navigation menu and access the various entities where request records are kept:

Within each of these entities, you can use the Table Views to filter the list of records to only show specific subsets of records, such as only newly submitted applications: