Can regulatory agency staff access the Portals?

Question

Can regulatory agency staff who have access to the Thentia Cloud Workbench also access the Portals?

Answer

Technically yes, but it is generally not necessary.

To directly answer the question, the account that an agency staff member uses to sign in to the Workbench only works on the Workbench, and can not be used to sign into any Portal. However, an agency staff member can sign up for a Portal account just like a member of the public would, and can use that account to access the Portal.

That said, the Portals are intended to be used by members of the public, and generally contain no functionality that would be useful for agency staff. All agency staff tasks can be completed using the Workbench, which is designed for this purpose.